Watch Intro Video

What is this course about?

Watch the intro

Course Content

A blended learning experience

  1. 1

    • Watch - How to get the most from this course
  2. 2
  3. 3

    • Introduction - Say what?

    • Watch Now - More than words

    • Download the Guide - The power of Nonverbal Communication

    • Foundational Cues - Positive & Negative

    • Check your understanding

  4. 4

    • Introduction - It's not what you say..

    • Watch Now - It's not what you say..

    • Download the Guide - The power of paraverbal and bringing it all together

    • Watch - How to sound smart

    • Check your understanding

  5. 5

    • Introduction - Why your style matters

    • Watch Now - You style matters

    • Download - Your Communication Styles Questionnaire

    • Download the Guide - Understanding Different Communication Styles

    • Check your understanding

  6. 6

    • Introduction - How to really get through

    • Watch Now -Overcoming the barriers

    • Download the Guide - How to really get through

    • Check your understanding

  7. 7

    • Watch - Don't neglect the small things

Your Learning Outcomes

Building your leadership capacity

What new knowledge will you have obtained after completing the course?


  • Understanding the key components of excellent interpersonal communication and how to leverage them for your advantage
  • What your preferred personal communication style is, why it matters and how to flex to get the best out of others
  • Understanding the barriers to great communication and how to improve your communication skills


What skills will you be able to demonstrate after completing the course?


  • How to get your message across with impact in every situation
  • How to build great rapport, maintain relationships and gain influence with key stakeholders
  • How to leverage different communication styles to get the most out of the people that you work and interact with


Your Course Facilitator

Andrew Toogood - MD Proclaim Consulting

Andrew is an in-demand keynote speaker, facilitator and consultant with over 20 years leadership experience. His approach is down to earth, humorous and he has a natural ability to motivate & inspire his audience. Andrew gained significant commercial experience over a decade working in senior roles in Corporate Banking for a large international banking group. Experience of managing teams and clients across different countries and regions as well as development & implementation of business development strategy for global companies gives Andrew a clear insight into the issues facing leaders today. Andrew works across EMEA and the US as a facilitator, speaker and coach.

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