Watch Intro Video

What is this course about?

Watch the intro

Course Content

A blended learning experience

  1. 1
    • Watch - How to get the most from this course

  2. 2
    • Getting Started - The power of potential

    • Watch - Unlocking potential

    • Download the Guide - Coaching for performance

    • Check your understanding

  3. 3
    • Getting Started - How aware are you?

    • Watch - Emotional Intelligence - Self-awareness

    • Download the Guide - Identifying the blockages

    • Check your understanding

  4. 4
    • Getting Started - Your performance as a coach

    • Watch - Skills & behaviours that encourage performance

    • Download the Guide - Coaching behaviour & skills that drive performance

    • Check your understanding

  5. 5
    • Getting Started - The science of powerful questions

    • Watch - Questions that work

    • Download the Guide - Brilliant Questions

    • Download - 70 Killer Questions for Coaches

    • Check your understanding

  6. 6
    • Getting Started - Why use a model

    • Watch - Progress through process

    • Download the Guide - Trust the Process

    • Check your understanding

  7. 7
    • Going further as a coach

    • Watch - Tools that work

    • Download the Guide - Coaching Tools

  8. 8
    • Watch - Don't neglect the small things

Your Learning Outcomes

Building your leadership capacity

What new knowledge will you have obtained after completing the course?


  • Understanding the key components of excellent interpersonal communication and how to leverage them for your advantage
  • What your preferred personal communication style is, why it matters and how to flex to get the best out of others
  • Understanding the barriers to great communication and how to improve your communication skills


What skills will you be able to demonstrate after completing the course?


  • How to get your message across with impact in every situation
  • How to build great rapport, maintain relationships and gain influence with key stakeholders
  • How to leverage different communication styles to get the most out of the people that you work and interact with


Your Course Facilitator

Andrew Toogood - MD Proclaim Consulting

Andrew is an in-demand keynote speaker, facilitator and consultant with over 20 years leadership experience. His approach is down to earth, humorous and he has a natural ability to motivate & inspire his audience. Andrew gained significant commercial experience over a decade working in senior roles in Corporate Banking for a large international banking group. Experience of managing teams and clients across different countries and regions as well as development & implementation of business development strategy for global companies gives Andrew a clear insight into the issues facing leaders today. Andrew works across EMEA and the US as a facilitator, speaker and coach.

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Start building teams that perform, deliver better results and create a great work environment